Replacing a fogged window is no big deal. Doing it right before the tenants moving into our condo requires precise execution. Especially the Boston guy from Wayside Glass alerted me to get home as soon as possible for another window replacement project. Well, I had no choice but to give him the front door key so he could work by himself. But I still needed to caulk some bathroom tiles. Oh no! The caulk refused to come out no matter how hard I tried. My children’s scissors just couldn’t cut it. Luckily the Boston guy came to rescue with a circular cut like a surgeon. I was impressed with his right-to-the-point attitude. He’d be fine working solo.
By the time I got home, the Concord guy already set up the workshop. When the first set of windows went up, the clarity of the nature was so captivating that I firmly believed in the open architecture. With his laser sharpness for details and seamless coordination with my cleaning obsession, 11 sets of windows were completed in less than two days during the sweltering heat wave.
There were a few dramas to make the experience memorable. For instance, I had a hard time taking down the curtain hardware and he pointed out the right tool to use from my pile of amateur gadgets. It was the little things that matter. One of the screen frames was out of shape, leaving enough gaps for insets to come. He offered solutions. When it’s not enough by stretching the frame, he went extra inning to redo it when he should be on his way to the next job. He did not know that it meant a lot for my bug-hating husband, who also immensely enjoyed the clear difference of this investment.
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